On June 13, 2023, Amazon Web Services (AWS) experienced a major outage in its US-East-1 (Northern Virginia) region that lasted for approximately 3 hours. This incident affected some of the world's largest websites and services, demonstrating the critical dependency many organizations have on cloud infrastructure.
The outage began at around 2:30 PM EST and primarily affected AWS services including EC2 instances, S3 storage, Lambda functions, and the AWS Management Console. The incident was caused by a network configuration issue that impacted connectivity between AWS data centers.
Real Impact:
- Major websites including Netflix, Reddit, and Slack experienced downtime
- Thousands of businesses unable to serve customers
- Estimated millions of dollars in lost revenue
- AWS status page confirmed service degradation across multiple services
What Actually Happened:
AWS reported that the issue was related to a network configuration change that inadvertently affected traffic routing. The company's automated systems detected the problem, but the resolution required manual intervention, which extended the outage duration.
Key Lessons:
- Always design for multi-region deployments
- Implement health checks and automatic failover
- Have disaster recovery plans that don't rely on a single cloud region
- Monitor third-party dependencies continuously
- Test failover procedures regularly
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CloudAWS US-East-1 Outage: Major Service Disruption Affects Thousands of Companies
2023-06-13•5 min read•By QualTech Team